![]() ![]() You may be asked to enter your email address - if so, enter the email address on your IPVanish account. Scroll down and click Contact support on the menu that appears. Click the Settings cog in the bottom middle right of our app. If you are still unable to connect, contact our support team, and include any relevant status messages. To send your IPVanish diagnostics to Support, do the following: 1. Our app will not work in areas of the world where our domain is blocked. You can find our manual configuration options in our Setup Guides section just look in the subsection that matches the kind of device you are using.
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